Terms and conditions
The products are sold by VUOKKO Oy (Business ID: 0817659-6, address: Hopeasalmentie 27, 00570 Helsinki).
We sell products to private individuals, companies and organizations world wide.
We reserve the right to change prices and shipping costs.
The products are ordered from www.vuokko.fi via shopping cart.
All orders are confirmed by email and included the total price of the order and
To receive an order confirmation , an correct email address and phone number
should be provided when ordering.
Shipping and Delivery
The delivery time is in Finland 1-4 workin days, and 10 days worldwide.
All deliveries are made by post. The package will be delivered to the nearest pick up
Remember always fill in you phone number to receive updates.
All prices are in euros and include Finnish VAT
The payment is made with purchase.
For paying your order, we use Klarna, Paytrail and Pay Pal as payment service provider.
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Phone: +358 207 181 830
Business ID 2122839-7
• Online bank payment: Nordea, Osuuspankki, Danske Bank, Säästöpankki, Oma Säästöpankki, POP Pankki, Aktia, Handelsbanken, Ålandsbanken ja S-Pankki
• Card payment: Visa, Visa Electron, Mastercard ja American Express
• Mobile payment: MobilePay
PayPal (Europe) S.à r.l. et Cie, S.C.A.
Klo 22-24 Boulevard Royal
Trade register number: R.C.S. Luxembourg B 118 349
Exchange and Return policy
The ordered product can be exchanged to a other size of the same product or an other item of the same value. We do not reserve products for exchange.
For exchange you should send a notification to email@example.com by email. Customer pays for the return.
To agree the exchange or return please send an email to firstname.lastname@example.org
You have the right to return the item within 14 days of receiving the order.
You should make the return to our address:
If the item is damaged or if the item ordered is faulty, kindly contact us immediately
by email email@example.com and let us know the following:
– the reason for return
– your details
– info if you would like to return or exchange the item
If the item is not damaged or if the order is not faulty the customer has to pay the return fee.
The refund will be made to the same payment method as used when purchased.